Satisfied or refunded

Money Back Guarantee - Artificial Horizon

Satisfied or Refunded

At Horizon Artificiel , we make it a point of honor to guarantee your satisfaction. If you are not completely satisfied with the item purchased, do not worry! We offer you a simple and quick solution for an exchange or refund.

Free returns within 100 days

You have 100 days from the date you received your order to return your item. And good news, return shipping is completely free ! Upon receipt of your return, we will refund you in full without delay.

How does it work?

Step 1

Contact our After-Sales Service (SAV) to initiate your return request.

Step 2

Receive a prepaid return label and return the item free of charge.

Step 3

Enjoy a quick refund once the item is received by us.

Return conditions

Returned items must be in perfect condition, unused, and in their original packaging if possible. For any return, do not hesitate to contact us beforehand for personalized assistance.

LIVRAISON OFFERTE

La livraison de votre commande est offerte. Un numéro de suivi vous est communiqué pour suivre votre colis.

Retour gratuit

Si vous n'êtes pas satifaite de votre achat, le retour de votre colis vous est offert. Et vous avez jusqu'à 100 jours pour le retourner.

Paiement 100% sécurisé

Notre boutique est entièrement sécurisée HTTPS, votre paiement par carte bancaire est entièrement sécurisée.